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Five Diamond Alarm Monitoring
There is one thing you should know – All alarm monitoring stations do not provide the same level of service!
Our central station is 100% Canadian owned and operated – as the third largest security and monitoring facility in North America, it has been awarded Central Station Alarm Association Five Diamond Certification for providing superior monitoring service in the North American security industry.
In order to achieve Five Diamond Certification, every SecurTek operator is required to pass a CSAA training course and to demonstrate proficiency in several areas.
- Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Global, Intertek/ETL and UL
- Commitment to the highest levels of customer service
- Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the CSAA online training series
- Commitment to raising the industry standards through CSAA membership and participation in its activities
- Commitment to reducing false despatches
When you choose Capital Security Group to ensure your protection and safety, you are choosing the highest level of protection in the industry. Capital Security Group is your local provider. We are committed to excellence and service. CSG’s team of professionals live and work in your community – we support local charity initiatives – we coach local kids’ sports teams. We are here, and we are not going anywhere!